1. Overview
VoicePost AI (“VoicePost,” “we,” “us,” or “our”) provides an AI-powered content studio that turns voice, video, documents, and plain-language commands into posts, scripts, clips, and proposals. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By creating an account or using VoicePost, you agree to this Policy. If you do not agree, please do not use the service.
2. Information we collect
Account information. Email address, name (if provided), password or auth credentials, plan or access status, and invite/redeem code activity. If you sign in with Google, we receive your Google account email, display name, and profile photo.
Content you submit. Voice recordings, audio/video files, documents (PDF, DOCX), URLs, transcripts, prompts, AI commands, generated outputs, proposals, vault items, and related project metadata.
Usage and device data. Approximate logs such as feature usage, error events, browser/device type, IP address, and timestamps needed to operate, secure, and improve the product.
Support messages. Name, email, topic, and message content when you contact us through the Support form (processed via Formspree).
Payment / access. If you purchase access or redeem codes through us or a reseller, we may store plan entitlements and redemption records. Payment card details are handled by the payment provider you use, not stored as full card numbers on VoicePost servers when a third-party processor is used.
3. How we use information
- Provide, operate, and personalize VoicePost features (studios, vault, analytics, profiles).
- Process AI generation, transcription, routing, and related workflows you request.
- Authenticate accounts, manage trials, plans, invite codes, and reseller activity.
- Respond to support requests and send service-related notices.
- Maintain security, prevent abuse, debug issues, and improve product quality.
- Comply with legal obligations and enforce our Terms of Service.
4. AI processing and third parties
To deliver VoicePost, we use infrastructure and AI providers (for example authentication, database/storage, hosting, transcription, and language models). Content you submit for generation or transcription may be sent to those processors solely to fulfill your request and operate the service.
We do not sell your personal information. We may share data with service providers under contracts that limit use to providing services for us, or when required by law, to protect rights and safety, or in connection with a business transfer.
5. Cookies and similar technologies
We use essential cookies and local storage for sign-in sessions, preferences (such as theme), and reliable app operation. Analytics or similar tools, if enabled, help us understand product usage in aggregate.
6. Data retention
We retain account and content data for as long as your account is active and as needed to provide the service, resolve disputes, enforce agreements, and meet legal requirements. You may request deletion of your account or specific content by contacting support; we will process eligible requests within a reasonable time, subject to legal holds and backup cycles.
7. Security
We use industry-standard safeguards (encryption in transit, access controls, and secure hosting practices). No method of transmission or storage is 100% secure; please use a strong password and keep your credentials private.
8. Children
VoicePost is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate steps.
9. Your rights and choices
Depending on where you live, you may have rights to access, correct, export, or delete personal data, or to object to certain processing. To exercise these rights, contact us via Support. We may need to verify your identity before fulfilling a request.
10. International transfers
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.
11. Changes
We may update this Policy from time to time. The “Last updated” date will change when we do. Continued use after changes means you accept the revised Policy.
12. Contact
For privacy questions or requests, visit voicepost support or use the contact options provided in the app.